Every time I visit the Service Center, either Jeanne or Rebecca Joe take good care of me and my truck. Whether I am running late, early or on time, they ensure Mike and team are pronto quick servicing my vehicle. This team is dedicated to an excellent customer experience, professional service, and quality work in a timely manner! This team explains the work to be accomplished, reviews the completed work, and responds to every question thoroughly. At the end of each service call for my truck, the wash at the end makes my truck look like it just rolled off the showroom floor! Good Job Ya'll!! Your Customer Service Team knows their business and ensures customers will keep coming back! Whatever magic sauce you are using down there, spread it around to the rest of the team!
Harnish Auto Family was awesome to work with !!! The sales person was very knowledgeable which helped to make my experience stress free !! They had a great price on the truck that I was looking for and they gave me a great trade in price for my truck.
I want to thank everyone at Harnish for helping make my purchase a great experience with no hassles,
James, my service representative, facilitated a service appointment on a near immediate basis. Service commenced and finished exactly as promised. All service department personnel were curteous and helpful.
My appointment was set for 9:40 AM on Wednesday. This was to repair a leak in my roof, The man who was contracted by your service dept, did not show up until almost 1:00 PM, and said to your service dept that he could not get to my issue until the following week,
Fortunately for Peter, he got him to fix my problem on Friday that week. This is uncalled for.