Well when I go there and I get to work with my service advisor. Peter. Everything is always good. But when he left for vacation. I had to work with 2 others. I got my brakes replaced. The next day on river road. At 60 mph my brakes went out. They looked at it after I stopped it. Then my brakes were squeaking. Then the clutch went soft. Brought it back. They bleed it. Brakes are squealing and when I hit the brakes my car shakes now. I have spent a lot of money at your dealer. Bringing my Camaro 2ss to a place where you would think that it would be serviced correctly. My wheel was scratched. Never got a call back to get it fixed that quote on quote they promised me would be ASAP. I am very upset with the service I have received from 2 of your advisors. Peter. Has excellent service and always goes in the back to check to see if they have done it. It’s like no one works unless he is there. I’m on the fence. Do I stop coming here ? Or can this be fixed. Without more money coming out of my pocket.
Hello Ryan, thank you for this review and feedback. We are disappointed to hear that your experience was not a positive one. If you'd be willing to provide more feedback, please reach out to our Service Manager, James Therianos, at 253-840-6336. Your satisfaction is the utmost importance to us and we truly value your business! -Savannah Maulin, Marketing Coordinator