Confirmed Service Customer
I had an issue where my online reservation (made two weeks prior) did not show up in the dealership's computer, so they did not have me scheduled in their system when I arrived. The write-up on my car also indicated I had more tire tread and brake pad remaining than I did on my service appointment from one year EARLIER .... so I don't think I trust the accuracy.
Eric P.
AUBURN,
WA
Business Response
Hello Eric, we are so sorry for your less than satisfactory experience. We pride ourselves in excellent customer service and sincerely apologize that this was not the case for you. We take your feedback very seriously and greatly appreciate it so that we may further improve our service! Thank you.
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