Confirmed Service Customer
It’s very depressing or disappointing. I just need oil change & change the air filter cabin filter but this person name Richard Salstrom decide to fix the fuel injection Svc without checking the car first if it’s necessary to do the Svc for fuel injection. Then after the Svc it show the engine lights when we drove home. We did go back same day nothing change not until Monday morning. Now I don’t know if gets defected damage for the next few months and will see. This person Rich, it seems likes he base it on the car age not the mileage. And also he charges me for extra fees. Like tire rotation $10 which is I have life time deal oil change. And what is fees $29.70 for. I called for explanation why, what is the fees for but no one returning my call. I hope the next Svc is no problem and I hope I don’t see this person Rich
Hermogenes L.
DES MOINES,
WA
Business Response
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