Confirmed Service Customer
Regular service - oil change was good. New rotate charges were unexpected. Technical assistance case for unsolved "radio" issues in December and again in April with case expired/closed is still a concern. Yes electronic "gremlins" are elusive BUT I do not look forward to another episode with no correction!!! Retired 32 year GM Tech at Jim Lupient Automall. (Originally JLO im Lupient Oldsmobile) Someone needs to find the solution!!!!!
C. K.
PUYALLUP,
WA
Business Response
Hello C Kraft, we are so sorry to hear that your last experience at our dealership was not to your satisfaction, and we sincerely apologize. We strive to provide excellent customer service and greatly appreciate this feedback so that we may improve for the future!
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