Confirmed Service Customer
We had New towing mirrors and fog lamps installed in our 2021 Siverado Z71. Our son had purchased the mirrors and lights from another chevrolet dealer. I called and had the pleasure of speaking with Cortland. We agreed to bring our truck down to his dealership in Puyallup. Apparently had issues with getting the work completed the same day as expected. Cortland called me three different times during the day to update me on the progress. As it turned out they needed to keep our truck until the next day but with as honest as Cortland was and the frequent update on what was going on we were OK with having to leave the truck until the next day. Under normal circumstances my Husband would have been upset but because of Cortland and how attentive/pleasant he was we were OK with the situation. Cortlands cutomer service was "over the top" towards us.
Donna B.
Buckley,
WA
Business Response
Thank you so much for leaving this survey for our service department Donna! We appreciate the feedback! We are happy to hear that you were well taken care of during your last visit with us! Thank you for your time and your business!
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