Confirmed Service Customer
When I called to make the appointment and describe my issue, I felt like the person did not believe me and a little judgemental. However Cortland Quarles changed that. I hadd a good experience and communication with him. He explained the issues in detail and provided good recommendations. Cortland deserves recognition for excellent customer service!!
Francisco P.
PORT ORCHARD,
WA
Business Response
Thank you so much for taking the time to leave this wonderful survey for our service department Francisco! We appreciate you coming in! If you have any future vehicle needs, we are here to help! Thanks again!
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
First time having my oil changed by a dealership. Scheduling was easy, service folks all courteous and knowledgeable. I have a 3.0 L diesel, which req...
Confirmed Service Customer
Quick check in for my appointment time and the services were done quicker than expected. Only downer was the car wash was not available.
Confirmed Service Customer
Erin did a good job of explaining what what ny vehicle needed.
Confirmed Service Customer
They were able to get me right in and communicated the process well.