667 Reviews Found
Confirmed Service Customer
Erin provided excellent customer service. She was great to whole way thru. Mike the driver was great. Chevrolet of Puyallup always provided excellent service.
Ralph B.
SPANAWAY
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Confirmed Service Customer
My Equinox emissions issue took two full days of me leaving my car and finding a ride and still the issue was never resolved even though it has a warranty because car originally bought in California. My check engine light came on the very next day! We question if anything was even done in that time. I text and told your service employee that I worked with and he could care less.
Karen G.
PUYALLUP
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Confirmed Sales Customer
Isaac was great and the whole group did a great job for me.
Donald D.
Tacoma
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Confirmed Service Customer
Made an appointment to drop vehicle off a week prior. Repair included a different dealer/vendor. Arrangements were not made with other place until we dropped off the vehicle. Result was a two week span without our new truck. No updates, contact, or any information without us initiating it. Additional damage to paint finish that has not yet been addressed. Very poor communication!
Thomas H.
Graham
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Confirmed Service Customer
Quick check in for my appointment time and the services were done quicker than expected. Only downer was the car wash was not available.
Jeff G.
Orting
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Confirmed Service Customer
Very professional Just wish that they'd vacuum my rig after oil change
Tyler P.
PUYALLUP
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Confirmed Service Customer
I was impressed with my service representative, Kyle Cline. He was courteous, friendly, and professional. He kept me up to date on my vehicle repairs and was overall on top of the whole process throughout. Good people make a difference and Kyle was great!
James M.
WAUNA
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Confirmed Service Customer
Great.got done quickly . The only bad is the last 3 times I've gone in, the car wash was closed..
Corrinne H.
BUCKLEY
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Confirmed Service Customer
Friendly and professional service, all my questions answered, vehicle done on time or early.
Summer L.
PUYALLUP
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Confirmed Service Customer
Did exactly what I wanted at a good price. All employees very helpful
James C.
PUYALLUP
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Confirmed Service Customer
Seamless experience, my service advisor explained what was going on, it didn’t take much time to complete my work
Bill W.
Olympia
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Confirmed Service Customer
great, oil change went quick, and we were in and out in no time
Susan B.
Puyallup
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Confirmed Service Customer
Erin did a good job of explaining what what ny vehicle needed.
Jim D.
PUYALLUP
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Confirmed Service Customer
It’s very depressing or disappointing. I just need oil change & change the air filter cabin filter but this person name Richard Salstrom decide to fix the fuel injection Svc without checking the car first if it’s necessary to do the Svc for fuel injection. Then after the Svc it show the engine lights when we drove home. We did go back same day nothing change not until Monday morning. Now I don’t know if gets defected damage for the next few months and will see. This person Rich, it seems likes he base it on the car age not the mileage. And also he charges me for extra fees. Like tire rotation $10 which is I have life time deal oil change. And what is fees $29.70 for. I called for explanation why, what is the fees for but no one returning my call. I hope the next Svc is no problem and I hope I don’t see this person Rich
Hermogenes L.
DES MOINES
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Confirmed Sales Customer
My wife and I placed a factory order for a GMC Yukon Denali Ultimate. I asked our sales person, Sean Jackson, to please keep us posted if one comes available before our order comes in. We got lucky to have one come available, and we came in same day to complete a trade in, finance & sign for the new one on a Sunday. We were driving home thrilled in less than 3 hours! We got exactly what we wanted, and felt cared for by our sales person throughout the process. The sales manager and finance manager also came out to introduce themselves while agreeing to terms. The whole team made us feel important and that our business mattered. I've purchased quite a few vehicles over the past 10 years, and no doubt this was my favorite experience. I will be bringing my business here going forward, and will recommend others to do the same. Thank you to the whole team!!
Erik C.
Black Diamond
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Confirmed Service Customer
Great experience.. Greeted by Erin Kammeyer Service with highly professional and friendly manner. Job was done great and service suggestions were recommended for my next visit.
Bob T.
PUYALLUP