The service was quick and wait time less than quotes. The only complaint I have is the car wash. It left my vehicle with huge dirt stripes down both sides of my car. It actually looks worse than when I brought it in. Since it is a self serve drive through, I didn’t notice this until I came home.
Working with the Harnish Auto Family is a great experience. We just purchased a GMC Sierra and Scott Kovacevich was our sales person. There was no pressure in buying, they did not have the truck on the lot we were looking for. So Scott went looking and found one in Roseburg, Oregon and it brought up within 2 days. The one thing I appreciate is the quote you receive from the salesman is the same when you go into finance. At other lots you get a price and then when you get to finance it always goes up. This group bundles all in prior before giving you the quote so no surprises. We defiantly recommend Harnish Auto Family and Scott. We will be back in a few months to trade our car in for a new Chevy.
Cindy Vivas was extremely helpful. She even noticed a clicking in my tires as they were pulling in that I had not noticed. They were able to adjust it as well. Cindy Vivas showed exemplary customer service.