As usual we took our Terrain in to get our oil changed and we ended up getting there an hour early for our appointment, they got us right in and we were out of there before our actual appointment time. We’ve had this best experiences whenever we head to Chevrolet Buick GMC of Puyallup and will be buying out next vehicle from this location as well.
This was our third time in for service all service aspects were great except for the car wash only one time were we able to wash the same day as we live 75miles away it is not so convenient to come back to wash the truck.other than that excellent job
The staff is awesome! Beginning with our purchase and through our maintenance. They do believe in their customers an treat them with respect catering o all their needs. When our car was being serviced Jeanne explained the process and made sure we were comfortable during our wait. Thank you Chevrolet Buick of Puyallup for making sure you employees are well trained and that they take care of the customer. Our Equinox is the third vehicle of purchase from them and we will always go back for any further purchases.
The help from Ken Porter was awesome so much knowledge. Everyone was top notch customer service. Makes us want to go back and buy another....LOL!!!! Thanks to all for the outstanding help and making you feel right at home. Even in the waiting room downstairs, Peeps stop by to see if your doing OK. We have used the service department for many yrs, because of the service. We just bought a new truck there. Makes us wished we had bought the others there now.
Hi Brian, thank you for your honest review. We apologize for the miscommunication in regards to your wait time but we look forward to working with you again in the future! -Samantha Brown, Marketing Coordinator
Hi Gina, thank you for your honest feedback. If you have any additional questions about your service, please feel free to contact our Service Manager, Jim Therianos. He can be reached at 253-840-6336 or JTherianos@harnishautofamily.com. We look forward to working with you again in the future! -Samantha Brown, Marketing Coordinator