Brianna was very helpful and courteous during my visit for my trucks 75k service. I had the date wrong for my scheduled service, by one day, but Brianna was able to get me in for servicing. Also, the shuttle driver was very nice and knowledgable of the area.
I was welcomed by a very nice young lady she helped with getting me set up for my oil change said approximately how long it would take she walked me to my car and went over everything that was done very professional thank you
I had a rattle in the rear end of my Terrain and asked them to check it out which they did. They called me and said they couldn’t pinpoint the trouble but they heard it too and suggested I put on new shocks and balance bar which I did. They told me the rattling was still there and may have to do something to the front end. I declined. I think it rattles more than it did before I took it in. They were very virtuous and tried to be helpful but I still have my problem.
Nellie, we are very sorry to hear about your less than satisfactory experience with our dealership. Our Service Manager would be more than happy to speak with you about your experience. Jim Therianos can be contacted at 253-840-6336 or email@example.com -Chad Carlson, Marketing Coordinator
We had a radio failure but they checked the Acadia for other problems and found a power steering hose that also needed to be replaced. It took a couple of days to get the parts in but then all work was completed as promised. My extended warranty covered all the major problems. I am very happy with the work completed.
Spencer was patient, friendly, and upfront during my entire time at the dealership. I was prepared, but still nervous considering this was my first time buying a new car. There were no ambushes or predatory tactics used and that left me with a lot of trust in where I bought my car. My only issue was the price of the service plan. I may have overlooked it until the last minute, so I don't consider it a real negative. All in all it was a great experience.