I think it took too long. Our appointment was at 2pm and we didn���t get out of there until 3:15. Maybe schedule one less car a day and you could get people out in 30 mins when it���s just an oil change. Also, no note of Battery saver light during vehicle inspection. I was hoping they could try reseting that. Oh well.
I was in for a 2021 gmc canyon 4x4 ,the sales team found the exact unit color and everything, there was an issue, during the proses ,but the dealerships,shocked me by stepping up and solving the issue , unbelievably beyond my expectations . I am a repeat customer, now I will make sure my family becomes repeat customers this is my Chevrolet, GMC,dealership now.!!
You sold me a Chevy Equinox knowing the pistons on these cars have a tendency to go bad after ONLY 6 YEARS!! I FEEL RIPPED OFF!! The only saving grace is the Service Dept. They have a plan in place to help with this issue. The replacement of the pistons AND timing chains is $4999.99 bill. I just replaced the brakes and the rear shocks were "blown" I dont drive my car like I'm four wheeling!! That bill was $813.00. My car is only 6 years old!! No, I will no longer recommend Harnish. The owner didn't even bother to call after I left a very teary message. I think you need to change your motto unless this is the way you treat your real family.