900 Reviews Found
Confirmed Service Customer
Excelllent job communicating by Brianna. GM inventory was off so you had to keep the car a couple extra days. Not an issue with me…
John L.
AUBURN
Business Response
Hi John! Thank you for taking the time to leave us a nice survey. We are so happy to hear about your experience with the service department. We appreciate your business :)
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Business Response
Hi Kiara! Thanks for the great survey! We are happy to hear your service and repairs went well, and hope to see you again if you ever need anything else!
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Confirmed Service Customer
The service advisor is always super friendly when I come in for my service. I got my oil changed, tires rotated and had a software update completed in less than 1.5hrs.
Eric E.
ENUMCLAW
Business Response
Hi Eric! Thank you so much for leaving this survey for our service department! We appreciate the feedback! We are happy to hear that you were well taken care of during your last visit with us! Thank you for your time and your business!
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Confirmed Service Customer
Very effective and nice people at Chevrolet in Puyallup. We made the right decision to go to the dealer in Puyallup instead of a nearby one in Federal Way or near Des Moines where we live. Very good people starting from the young man who greets us when we got off our car until the end. Thanks a lot.
Loimata F.
DES MOINES
Business Response
Hi Loimata! Thank you so much for taking the time to leave this wonderful survey for our service department! We appreciate you coming in! If you have any future vehicle needs, we are here to help! Thanks again!
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Confirmed Service Customer
Chevrolet Buick GMC PUYALLUP WA THEY ARE THE BEST BUSINESS special service department Brianna Ball and Joshua Jevi they are the best employee on customer service very helpful Thanks to all employee you save my life
Abdelrahman M.
TACOMA
Business Response
Hi Abdelrahman! Thank you for taking the time to leave us a nice survey. We are so happy to hear about your experience with the service department. We appreciate your business :)
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Business Response
Hi Lloyd! Thanks for the great survey! We are happy to hear your service and repairs went well, and hope to see you again if you ever need anything else!
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Confirmed Service Customer
Fast, friendly, professional service. Followed up on questions and were able to get satisfactory answers
Walter B.
FEDERAL WAY
Business Response
Hi Walter! Thank you so much for leaving this survey for our service department! We appreciate the feedback! We are happy to hear that you were well taken care of during your last visit with us! Thank you for your time and your business!
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Confirmed Sales Customer
Time will tell, not to sure that my new vehicle is performing in cab stuff correctly. I will have to follow up with dealer. Right now not very happy.
Wayne G.
Kittitas
Business Response
Hello Wayne, we are sorry to hear that your latest experience was not to your satisfaction. We always appreciate constructive criticism to improve in the future, and if you have any further details concerning your latest visit we would appreciate it.
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Confirmed Service Customer
There’s not much for kids to do there. I do get that it’s a dealership but most people have kids and it’s hard because some can’t always find a sitter they trust. There’s a small closet under the stairwell with one toy and a tv with no remote and a table and chair. Other than that staff were great as always :)
Arianna B.
PUYALLUP
Business Response
Hello Arianna! So happy that you were satisfied with your last visit at our dealership! We appreciate you taking the time to leave us some feedback! We appreciate your time and your business!
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Confirmed Service Customer
Express oil change took 1 hr 25 mins, they spilled DEF down the side of my truck & in the full area but didn’t rinse it off (it was $26 for approx 5 gallons of DEF) and they only rotated the driver’s side front & back tires but didn’t regulate the PSI so 1 tire had 70 psi & the other had 60psi. Very disappointing
Bryan J.
BONNEY LAKE
Business Response
Hello Bryan, I'm sorry to hear about your less than favorable experience with us. We strive to offer excellent customer service and we sincerely apologize we did not meet your expectations, or our own. Please do not hesitate to reach out to us at (253) 845-9566 so we may further resolve this issue with you. Thank you
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Business Response
Hi Anthony! Thank you so much for leaving this survey for our service department! We appreciate the feedback! We are happy to hear that you were well taken care of during your last visit with us! Thank you for your time and your business!
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Confirmed Service Customer
Courtland was very professional and efficient. He communicated succinctly and explained thoroughly answering my questions without impunity.
Patrick D.
VASHON
Business Response
Hi Patrick! Thank you so much for taking the time to leave this wonderful survey for our service department! We appreciate you coming in! If you have any future vehicle needs, we are here to help! Thanks again!
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Confirmed Service Customer
I’m always greeted warmly. The customer service is great and personal. They always update on progress. If something comes up during the service they immediately connect with me to confirm with options and let me make the decision so they can continue based on my decision.
Crystal K.
TACOMA
Business Response
Hi Crystal! Thank you for taking the time to leave us a nice survey. We are so happy to hear about your experience with the service department. We appreciate your business :)
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Confirmed Service Customer
Complimentary oil change much appreciated! Still however remembering when I had trouble less than month after having truck (battery drain issue, June 14, 2022) and service department manager never returned my phone call.
Jason C.
SEATTLE
Business Response
Hi Jason! Thank you for taking the time to leave us a nice survey. We are so happy to hear about your experience with the service department. We appreciate your business :)
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Confirmed Service Customer
Very helpful in replacing a damaged grill and they provided a ride for me. Which was helpful. They tried to help with what seems to be a defective factory part that they helped try to re install the adhesive Velcro discs un successfully.
Preston G.
Roy
Business Response
Hi Preston! Thank you so much for leaving this survey for our service department! We appreciate the feedback! We are happy to hear that you were well taken care of during your last visit with us! Thank you for your time and your business!
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Confirmed Service Customer
Been exceptional, why we do our business in Puyallup.
Edward D.
PORT OCHARD
Business Response
Hi Edward! Thank you so much for taking the time to leave this wonderful survey for our service department! We appreciate you coming in! If you have any future vehicle needs, we are here to help! Thanks again!
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Confirmed Service Customer
Great experience salesman Issac was easy to work with no pressure service dept was was excellent as well kept me informed the whole way
Randy W.
Maple Valley
Business Response
Hi Randy! Happy to hear that you were well taken care of by Isaac during your last buying experience with us! We hope you are enjoying the new rig! We look forward to helping with any of your future vehicle needs!
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Confirmed Sales Customer
We worked with Dakota Adams and I have already recommended him to some friends. He was polite, knowledgeable, professional, and accommodating. We live a ways away and he even went the extra mile to make sure I only needed to make one trip. We had a fantastic experience. 10/10 I would buy from this dealership again.
Elias H.
longview
Business Response
Hi Elias! Happy to hear that you were well taken care of by Dakota during your last buying experience with us! We hope you are enjoying the new rig! We look forward to helping with any of your future vehicle needs!
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Business Response
Hi Michael! Thank you so much for leaving this survey for our service department! We appreciate the feedback! We are happy to hear that you were well taken care of during your last visit with us! Thank you for your time and your business!
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Confirmed Service Customer
If I didn’t have to pay, it would have been a perfect experience. Everyone was nice and helpful. The car was taken care of and we got in and out quickly. Thanks for going the extra mile!
Steven S.
SPANAWAY
Business Response
Hi Steven! Thank you so much for taking the time to leave this wonderful survey for our service department! We appreciate you coming in! If you have any future vehicle needs, we are here to help! Thanks again!