Buying our truck was the best experience ever but our 1st experience with service sucked. We picked up our truck from recalls & something was left on battery so it was drained & dead...we waited 30 mins while they charged up battery. That mis-hap was un-exceptable.
James was wonderful! He kept in contact with me and made sure to answer any questions I had. Excellent customer service. I'm going to be looking more at the loaner car I had. Loved it too! I would definitely return based on great treatment and service I received.
The process took forever. Missing parts to the vehicle that we still haven’t heard back about. Then already having Maintenance issues with it and get put off to service department and said they will see in 3 days.
Hi Joel, we appreciate the review and feedback. I have passed this information over to our Service Manager. He contacted you and left a voicemail. In the meantime, feel free to contact us to discuss this situation further, as your satisfaction is of utmost importance to us. -Savannah Maulin, Marketing Coordinator
I went in to get a wheel alignment, tires rotated and some air filter pads replaced along with some other things, however when I got my car back and was driving home my car was still jerking as if the alignment was never even done and now when i turn on the heater to full blast there’s a humming/purring noise when before it didnt do that
Hi Karla, thank you for bringing this to our attention. We passed this feedback along to our Service Manager and someone should be in contact shortly. In the meantime, feel free to contact us as well, as your satisfaction is of utmost importance to us. -Savannah Maulin, Marketing Coordinator