Customer Reviews

Vehicle was repaired to my satisfaction. I was kept informed at all times

Great service!

Thankyou for making it quick and helping us find what fit for us within our price range!

Great experence with Steve Backman.

Great service and friendly people. They will get the vehicle that you'll love.

Service was great

The service agent with whom I met as I left my car treated me very professionally and appropriately. She was attentive to my issues and informed me of a recall on my car that had just recently come in so that I was able to have the service work done and the recall work done while I waited for my car. The issues with my car were fixed within an acceptable wait time for me and I am satisfied with the results. I find the members of service department there always so competent and professional. Thank you.

I had an appointment at 1130 for an oil change. I showed up a couple hours early and they were able to get me in and out in less than an hour. The gentleman who checked me in was well mannered, polite, and helped us quickly.

Friendly and efficient

Fuel filter at 16% ...should have been changed but wasn’t

Staff were all excellent.

Stop in for Oil Change, was greeted promptly and respectfully. Job was done in a reasonable amount of time.

While my experience at the Puyallup WA was pleasant & your team members were nice, friendly and profession. I will never recommend a Chevrolet Buick GMC product to a friend, family member, or colleague let alone a person I do not like! The reason is simple. Last year (Dec. 2018) I purchased three Chev Cruzes LS and I also purchase Service Contracts "FIRST EXTENDED" ($2750) & "SPECIAL CARE" ($868). I told the salesperson & the sales manager that I was moving to the state of Washington in Jan. 2019 and arranged through the dealership to store and ship one of the three new cars to my new home address in Washington. Myself and my wife drove the other two cars to our new home. What has me upset is the salesperson & the sales manager never mentioned that the Service Contracts which they pushed where not transferable to other Chev dealerships even though they new I was moving out of state in less than a month! That is a total of $3618 per vehicle times 3 for a total of $10854 I paid for basically nothing. Looking back on that very hectic day of purchasing 3 new vehicles & filling out three contracts, I am sorry I did not read the very "small" fine print and reading and signing nine different pages within the sales contract three times (for each vehicle). I have been a life long purchaser of only Chev products (My 1st purchase was in 1984) & it makes me sad that you have people that misrepresent and are highly unethical in what I always thought was a great company. I never like to "lump" everyone into one type of people but for the life of me I can't understand why a great company like GM does stand behind it own dealerships in honoring service contracts. Looks like companies like Toyota & Honda just gained a new customer!

Got me ln got me out very nice

great service

Mr. Lynch was very solicitous in ensuring my needs were met.

Every time I have a problem with my GMC Terrain your dealership takes the best care of me. They make sure I am safe. My car is clean when I pick it up. They bring the car to me. I love your dealership

I really enjoyed working with sales consultant Reggie Foster. I brought my dog and best friend with me as Reggie took us around looking at trucks. We all went for a test drive too. I later returned to the dealership and purchased a new truck. Reggie exokained everything to me. The finance manager Kim Borgert was awesome to work with. I met some other great people as well. Overall I was very pleased with my experience.

Great friendly staff

Quick and easy oil change.