671 Reviews Found
Confirmed Sales Customer
I had a great experience. The staff was friendly and took care of me quickly. Even though I had to leave my truck there overnight and couldn���t leave with it due to a recall that had to be check out by the service department, I have no complaints! Ty was and is very responsive, and is the reason why I ended driving to this dealership. Thanks.
Donald H.
Graham
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Confirmed Sales Customer
Good inventory of trucks to choose from. Tiffany was very patient with us while we decided what vehicle we wanted to purchase. Everyone was very nice to work with!
Kenneth E.
Gig Harbor
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Confirmed Service Customer
It took all day but car is running fine so far. Everything explained thoroughly. Texted me about what problems were discovered. But after sitting there from 815 til 4, I was VERY glad to go home. They offered ride home but how would I get back?
Joanne J.
PUYALLUP
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Confirmed Service Customer
Very straightforward, service completed in under an hour.
Nancy D.
puyallup
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Confirmed Service Customer
Oil change and Inspection they took good care of us
Gary H.
PUYALLUP
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Confirmed Service Customer
Brianna Ball was my service advisor and she was amazing! She went over all the recalls and repairs my truck was receiving in a polite and transparent manner. She kept me updated on my truck as it progressed and at pickup she went back over everything again in detail to make sure I understood what was done. I would highly recommend this dealership and Brianna for service and will be returning in the future for any and all service work.
Andrew M.
Puyallup
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Confirmed Sales Customer
The sales and finance team were absolutely fantastic with helping me buy a new truck.
Jonathan E.
Graham
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Confirmed Sales Customer
We were very pleased with our experience. Every employee we encountered was informative and patient.
Chelsea P.
Bonney Lake
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Confirmed Service Customer
Check in, ride to work, communication we all excellent.
Tracy S.
GRAHAM
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Confirmed Service Customer
Staff was all helpful and pleasant. No complaints.
David L.
Roy
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Confirmed Sales Customer
Thank you for a great experience, will highly recommend you guys. Great atmosphere and positive vibes, just what we needed when shopping for a car. There was no pressure, super satisfied with my brand new car and will definitely be back. Brandon, Ty and James were awesome. Thank you Harnish family!
Priscilla S.
puyallup
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Confirmed Sales Customer
Ty was awesome! I went in knowing exactly which vehicle I wanted, we was friendly, we did a test drive, he got the process going and was able to work through the whole thing making it as good an experience as it could be!
Kevin D.
Spanaway
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Confirmed Service Customer
Great experience, a big thank you to Brianna! She was able to work with my extended warranty service and get a large portion of my service bill covered. She kept me informed of the status and the tech was able to finish up my work early. Thank you!!
Brian H.
Moses Lake
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Confirmed Sales Customer
Was great to go in and see the different options, then test drive what I was interested in.
Wendell M.
Graham
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Confirmed Service Customer
Good service but I have a couple of concerns. I was not told the quick lube was closed the day I made my appointment for, nor that it would take 4 hours. Also I felt like other concerns (eg a check engine light) were not discussed with me.
Ben B.
FIFE
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Confirmed Sales Customer
They did a great job ensuring we were taken care of.
Krispin F.
Buckley