590 Reviews Found
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Confirmed Service Customer
Made the appointment that morning and had my oil change before noon great service thank you.
Paul L.
Seattle
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Confirmed Service Customer
The customer service representative Leah was a bit rude and not helpful in explaining some of the recommended repairs. In the future, it would be nice to receive a phone call regarding any recommended repairs by your company, versus just receiving an email asking to confirm them. With no explanation. It was odd.
Paul C.
PUYALLUP
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Confirmed Service Customer
When I left I was happy with service, but not currently as to how we are being treated��� when we got home we realized that when they rotated the tires all my sensors were not working now. I was aware of passenger front not working when I dropped off, remaining 3 were working.. we called back to service and technician said easy fix bring back and we can connect 3 that were working. We took back today and now they say not how this works and they can���t restore it to how it was because of tires being rotated. oh of course I can pay to have them reconnected, but why am I paying for something to be fixed that worked when I dropped off? Which to me is bullcrap. I want the 3 tire sensors re connected that we���re working when I dropped off. I currently don���t have the extra money to fix the one that wasn���t working as we had discussion when estimate for this work for my regular maintenance oil change was done.
David H.
SPANAWAY
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Confirmed Service Customer
Friendly, helpful, informative, always the right choice. New phone answering service not up to Harnish standards. Please go back to your polite and helpful phone staff.
Darryle J.
BONNEY LAKE
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Confirmed Sales Customer
Steve and Nick were awesome. I���ve bought 2 cars from Steve and
Jose M.
Sumner
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Confirmed Service Customer
Great explanations of service. Explained reasons for recommending various service options
James T.
GIG HARBOR
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Confirmed Sales Customer
Have had several issues with the truck and have heard nothing back from the sales person or sales manager.
James S.
Seabeck
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Confirmed Sales Customer
Courtesy, excellent professional conduct and services.
Sam T.
Federal Way
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Confirmed Sales Customer
So fast and easy with a great price and even better service!
Jesse S.
Gig Harbor
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Confirmed Service Customer
Came in for an oil change and they took care of a recall issue all in a very timely manner
Kristi B.
PUYALLUP
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Confirmed Sales Customer
I loved working with McKenzie in sales and Kevin and finance. They made the buying process quick and painless.
Roma R.
Spanaway
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Confirmed Service Customer
I arrived about 10 minutes prior to opening and was welcomed in. I was checked in quicky, all my questions were answered, and I was provided a ride to my office. Great experience.
Chad K.
Buckley