1173 Reviews Found
Business Response
Thank you for this great review, William! -Savannah Maulin, Marketing Coordinator
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Confirmed Service Customer
Buying our truck was the best experience ever but our 1st experience with service sucked. We picked up our truck from recalls & something was left on battery so it was drained & dead...we waited 30 mins while they charged up battery. That mis-hap was un-exceptable.
Leslie H.
BONNEY LAKE
Business Response
Hi Leslie, thank you so much for this review and feedback. We will pass it along! -Savannah Maulin, Marketing Coordinator
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Confirmed Service Customer
James was wonderful! He kept in contact with me and made sure to answer any questions I had. Excellent customer service. I'm going to be looking more at the loaner car I had. Loved it too! I would definitely return based on great treatment and service I received.
Cathy L.
SEATTLE
Business Response
Hi Cathy, thank you so much for this amazing review! We are so happy to hear about your experience with James at our dealership. We're always happy to help :) -Savannah Maulin, Marketing Coordinator
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Confirmed Service Customer
The process took forever. Missing parts to the vehicle that we still haven’t heard back about. Then already having Maintenance issues with it and get put off to service department and said they will see in 3 days.
Joel J.
TACOMA
Business Response
Hi Joel, we appreciate the review and feedback. I have passed this information over to our Service Manager. He contacted you and left a voicemail. In the meantime, feel free to contact us to discuss this situation further, as your satisfaction is of utmost importance to us. -Savannah Maulin, Marketing Coordinator
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Business Response
Hello Carlos, thank you for this awesome review! -Savannah Maulin, Marketing Coordinator
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Confirmed Service Customer
Excellent job as always by my Blue service team.
William H.
LAKEWOOD
Business Response
Thank you for this excellent review, William! We're always happy to help! -Savannah Maulin, Marketing Coordinator
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Business Response
Hi Robert, thank you so much for this awesome review! -Savannah Maulin, Marketing Coordinator
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Confirmed Service Customer
James helped me out was very nice and answered my questions.
Marivel G.
SPANAWAY
Business Response
Hi Marivel, thank you for this great review. We're happy to hear about your experience with James at our dealership! -Savannah Maulin, Marketing Coordinator
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Business Response
Hi Tyra, thank you for this awesome review!! We appreciate it :) -Savannah Maulin, Marketing Coordinator
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Confirmed Service Customer
We arrived early, we're told 3 hours, they finished in less than 2.
Ronald P.
LYNNWOOD
Business Response
Hello Ronald, thank you for this awesome review! We appreciate it. -Savannah Maulin, Marketing Coordinator
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Confirmed Service Customer
It did take a second trip in to get the problem fixed but it was a tricky problem. Truck is working great now.
John S.
PUYALLUP
Business Response
Hello John, we're so glad to hear that your truck is working great now. Thank you for this review! We're always happy to help! -Savannah Maulin, Marketing Coordinator
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Business Response
Hi Betti, thank you so much for this awesome review! -Savannah Maulin, Marketing Coordinator
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Business Response
Hi Vakebila, thank you for this review and feedback! -Savannah Maulin, Marketing Coordinator
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Confirmed Service Customer
Was good, had an appointment for an oil change. Was expecting it to take a half hour or so, took around 45 minutes. Service was good, just was hoping it would be a little faster.
Kameron F.
TACOMA
Business Response
Hi Kameron, thank you for this great review! We appreciate it! -Savannah Maulin, Marketing Coordinator
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Confirmed Service Customer
We were greeted with a friendly smile and work was completed to our satisfaction.
Tomas F.
MILTON
Business Response
Hi Thomas, thank you for this great review! We're always happy to help :) -Savannah Maulin, Marketing Coordinator
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Confirmed Service Customer
The customer service was awesome. James had me checked in with no issues and contacted me as soon as my vehicle was completed.
Raymond F.
PUYALLUP
Business Response
Hello Raymond, thank you for this fantastic review! We are so happy to hear about your experience with James at our dealership. -Savannah Maulin, Marketing Coordinator
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Business Response
Hi Brian, thank you so much for this awesome review! -Savannah Maulin, Marketing Coordinator
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Business Response
Hi Cherie, thank you for this fantastic review! -Savannah Maulin, Marketing Coordinator
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Business Response
Thank you for this great review, Mike! -Savannah Maulin, Marketing Coordinator
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Confirmed Service Customer
I went in to get a wheel alignment, tires rotated and some air filter pads replaced along with some other things, however when I got my car back and was driving home my car was still jerking as if the alignment was never even done and now when i turn on the heater to full blast there’s a humming/purring noise when before it didnt do that
Karla H.
TACOMA
Business Response
Hi Karla, thank you for bringing this to our attention. We passed this feedback along to our Service Manager and someone should be in contact shortly. In the meantime, feel free to contact us as well, as your satisfaction is of utmost importance to us. -Savannah Maulin, Marketing Coordinator