577 Reviews Found
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Confirmed Sales Customer
Great experience, sales person here was very professional.
Albert A.
Shelton
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Confirmed Service Customer
My service advisor was very friendly and I received prompt information. The actual service itself was a bit frustrating. I brought my truck in for 3 issues and only one was able to be addressed by ordering a part that I will need to come back to have installed. The recall has no remedy, which seems ridiculous to me and, while there is a service advisory on the wireless charging pad, there is no fix. These are issues that should have been corrected by GM long ago, as this vehicle (3rd gen Canyon) has been in production now for 2 years.
Paul C.
Black Diamond
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Confirmed Service Customer
Had it towed in late on a Sunday fixed buy 5pm mon..excelent
Pat F.
GIG HARBOR
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Confirmed Service Customer
The receptionist who was a male is always sweet as can be. That is why I chose excellent. The person or persons that worked on my car missed putting air in my tires. Which was a inconvenience for me I had to go elsewhere after I left the dealership to have someone put air in my tires.
Maria B.
PUYALLUP
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Confirmed Sales Customer
I will say that James was great and I am happy with my purchase. However Isaiah was very very very green. He was fun and very nice to talk to which is great, however he honestly was not listening to what my three requirements were which was dual climate, driver motorized seat controls, and heated seats. That is all I wanted I did not want leather, did not need a sunroof or all the extras. He kept showing us the opposite of that many times over. He also did not know anything about the features in the car, like literally nothing. I had to figure everything out after I left and going through the user manual. I don���t expect someone to know 100% of the features but that was frustrating. Ty was also not very friendly in the beginning, James definitely saved the day and helped us out majorly and then everyone else seemed to change to a nicer demeanor. Kevin from finance was so nice and really made that process the quickest and easiest I have ever had. Overall a good experience but I think salespeople who only have one month of experience in cars should have someone accompany them to make the experience a lot easier and quicker. I would definitely come back for a future purchase though.
Sarah B.
Maple Valley
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Confirmed Service Customer
Great courteous staff. I showed up early and they fit me right in.
Dave K.
puyallup
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Confirmed Sales Customer
Mackenzie was great to work with. She was very friendly, helpful, and quickly understood just what I was looking for in a new truck. Steven was quick and thorough in getting the paperwork processed and was a pleasure to work with. The service staff was welcoming and ensured I got set up quickly for add on work I ordered for the new truck. Thank you all!
Krystin B.
Tacoma
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Confirmed Sales Customer
Isaac, Scott B, and Mike Canfield went above and beyond to help me get into a new GMC truck. I���m grateful for the Harnish Auto Family and all they do for their customers.
Joseph C.
Puyallup
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Confirmed Service Customer
straight forward and direct details and timeline
Robert N.
Hansville
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Confirmed Sales Customer
My salesperson Tiffany was communicative and helpful during the entire process
Tony D.
Shelton
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Confirmed Service Customer
I learned today that "free oil changes for life with the purchase of a new vehicle" really aren't free. They just defer collecting those payments until the 25, 50, 75, and 100 thousand mile service is due. I was told to pay 950.00 for a 50,000 mile service in order to save maybe 99.00 next year on my next oil change. Really! I refused and paid for my oil change.
Curtis M.
OLYMPIA