661 Reviews Found
Business Response
Hello Stephen! Thank you so much for taking the time to leave this wonderful survey for our service department! We appreciate you coming in! If you have any future vehicle needs, we are here to help! Thanks again!
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Confirmed Service Customer
Truck was there for a week, drove it 2 days and now there’s oil all over my driveway and under carriage of truck
Richard M.
RENTON
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Confirmed Service Customer
I specifically want to call out Erin. She is outstanding! I can’t give her enough praise! She is SO accommodating and when there was a discrepancy in my service, she went above and beyond to make it right! She deserves an award or raise for her excellence!
Dymond C.
SPANAWAY
Business Response
Hello Dymond! Thank you so much for taking the time to leave this wonderful survey for our service department! We appreciate you coming in! If you have any future vehicle needs, we are here to help! Thanks again!
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Confirmed Service Customer
Great customer service, very friendly and efficient.
Jared F.
TACOMA
Business Response
Hello Jared! Thank you so much for leaving this survey for our service department! We appreciate the feedback! We are happy to hear that you were well taken care of during your last visit with us! Thank you for your time and your business!
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Confirmed Service Customer
Great job all the way around by the staff.
Deerfield L.
Puyallup
Business Response
Hi Deerfield Llc! Thanks for the great survey! We are happy to hear your service and repairs went well and hope to see you again if you ever need anything else!
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Confirmed Service Customer
drop off the day before appointment and was ready to pick same day. great sevice
Chuck N.
PUYALLUP
Business Response
Hi Chuck! Thank you so much for taking the time to leave this wonderful survey for our service department! We appreciate you coming in! If you have any future vehicle needs, we are here to help! Thanks again!
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Confirmed Service Customer
The people are friendly and helpful. Again, the cost. It was over 800.00. Who carries that kind of money with them. I'm charged a fee for using a credit card.
Carol B.
PUYALLUP
Business Response
Hello Carol! Thanks for the great survey! We are happy to hear your service and repairs went well and hope to see you again. In the future if you ever need anything else or you have any questions, please do not hesitate to call our service department!
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Confirmed Service Customer
Service advisor was very transparent about what needed to be done to the vehicle gave estimate suggestions and accurate timeline on work being done.
Jason S.
PUYALLUP
Business Response
Hello Jason! Thank you for taking the time to leave us a nice survey. We are so happy to hear about your experience with the service department. We appreciate your business :)
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Confirmed Service Customer
Very professional and pleasant. I would definitely recommend GMC of Puyallup.
Donna L.
SPANAWAY
Business Response
Hello Donna! Thank you so much for leaving this survey for our service department! We appreciate the feedback! We are happy to hear that you were well taken care of during your last visit with us! Thank you for your time and your business!
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Business Response
Hi David! Thank you for taking the time to leave us a nice survey. We are so happy to hear about your experience with the service department. We appreciate your business :)
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Confirmed Service Customer
Friendly service. But I lost trust with the brand
James Z.
MINERAL
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Confirmed Service Customer
My truck needed a 50,000 mile service fluid change so I stayed and waited for my truck to be completed 4 hours later it was worth it, the scary part about waiting is wondering outside looking at all the new trucks. ***** I like my Colorado
Charles R.
COVINGTON
Business Response
Hello Charles! Thank you so much for taking the time to leave this wonderful survey for our service department! We appreciate you coming in! If you have any future vehicle needs, we are here to help! Thanks again!
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Confirmed Service Customer
Rich and the whole service Department treated me and my wife like Family. I also appreciated that Rich took the time to see if I had an open recall, and In fact there was and they took care of it as well. Hats off to all in the Service Department Rich, Toni, and Erin. I'll definitely be back.
James G.
Puyallup
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Confirmed Service Customer
Cortland was very professional and got right back to me when I had a question very nice young man
Debbie E.
Puyallup
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Confirmed Service Customer
Brought my truck in for a leak in the headliner. Ended up being my third brake light. After I picked my truck up something is now rattling inside my headliner that wasn’t there before. The mechanic also didn’t check his work to make sure the light didn’t leak before reinstalling the headliner.
Anthony H.
Puyallup
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Confirmed Service Customer
Very smooth in all aspects. Kyle Cline was awesome with communicating all moving parts to the appointment and repairs. He updated me timely and made sure I was happy. Thank you!
Jessie S.
Lakewood
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Confirmed Service Customer
I would have rated you 5 stars, but my tire inflation was getting lower than I like to see it. I was told the service crew would check and adjust that; they did not.
John O.
FEDERAL WAY