661 Reviews Found
Confirmed Service Customer
The staff was very helpful, knowledgeable and answered my questions professionally
Galen Y.
VASHON
Business Response
Hi Galen! Thank you so much for leaving this survey for our service department! We appreciate the feedback! We are happy to hear that you were well taken care of during your last visit with us! Thank you for your time and your business!
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Confirmed Sales Customer
they made it very easy to purchase a car. They were very informative of about all the features on the car.
Richard W.
Tacoma
Business Response
Hello Richard! So glad that you had a pleasant buying experience with our sales team! We appreciate you taking the time to leave this survey regarding that last experience as well! Enjoy your new vehicle!
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Confirmed Service Customer
simple, made appointment, came in they changed my oil rotated my tire and i was out,
Sherman P.
Tacoma
Business Response
Hello Sherman! Thank you so much for taking the time to leave this wonderful survey for our service department! We appreciate you coming in! If you have any future vehicle needs, we are here to help! Thanks again!
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Business Response
Hello Tana, we are sorry to hear that you don't agree with our pricing. We wish we could've accommodated you better. We sincerely apologize for any inconvenience, thank you for the chance to earn your business.
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Confirmed Service Customer
I normally deal with ERIN KAMMEYER, this time was no different. She has a great soul and a pleasure to speak with. This particular time I had a new mechanic, which forgot to reset the computer. Erin asked if I would come back in so it could be taken care of. She seems to be a great asset to the company in my opinion.
Trina F.
GRAHAM
Business Response
Hello Trina! Thanks for the great survey! We are happy to hear your service and repairs went well, and hope to see you again if you ever need anything else!
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Confirmed Service Customer
As usual. Friendly and great service. Got in early before my appointment, they were able to start it a little early, was done in very good time even with the added tire rotation to the oil change.
Anthony K.
FEDERAL WAY
Business Response
Hi Anthony! Thank you so much for leaving this survey for our service department! We appreciate the feedback! We are happy to hear that you were well taken care of during your last visit with us! Thank you for your time and your business!
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Confirmed Service Customer
We’ve been with this Chevy dealer for a long time. We’ve never been disappointed.
Lew P.
TACOMA
Business Response
Hi Lew! Thank you so much for leaving this survey for our service department! We appreciate the feedback! We are happy to hear that you were well taken care of during your last visit with us! Thank you for your time and your business!
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Confirmed Sales Customer
Ty was great. No pressure, knowledgeable and open.
Richard G.
Ronald
Business Response
Hi Richard! So happy to hear that you had a pleasant buying experience at our dealership! Glad that Ty was able to help you find a vehicle you love! We appreciate your feedback! Welcome to the Harnish auto family!
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Confirmed Sales Customer
We had ordered 2 Yukons in over 2 years from other dealerships that had been cancelled due to no allocations. Harnish was my third try. It took 10 months to receive the Yukon I ordered, but was worth the wait! It's flawlessly assembled. Design and tech implementation needs improvement as compared to the Mercedes GLS450. (lacks adjustable ambient lighting). ((SuperCruise is a sore disappointment as compared to a 2021 loaded Hyundai Palisade, which doesn't rely on Google or 'connected' gimmicks to function)). ((The on board entertainment system only has 2 apps and limited screen dimmability)). Each person we dealt with was professional and excellent, approachable and direct. Negotiations included typical dealership add-ons that were all reasonable to discuss. The additional very large "destination fee" is offensive (or explained/justified poorly, at best), yet for whatever reason unavoidable and not negotiable. I preferred to pretend I wasn't being charged many thousands of dollars "just because" so, I ignored that part of the transaction. Sean, the sales person, kept me informed through the order waiting process and even called when the dealership had an alternative vehicle to offer me instead of continuing to wait. Sean did a great job over 10 months from ordering to closing the sale! Chase, in finance, truly went the extra mile and took the time to get us the very best possible interest rate. That is excellence in action! Steve finalized the deal with us, was genuine and personable and super easy to negotiate with. I look forward to ongoing relations with the Harnish team!
Anita B.
Lakewood
Business Response
Hi Anita! Thank you so much for leaving this survey for our service department! We appreciate the feedback! We are happy to hear that you were well taken care of during your last visit with us! Thank you for your time and your business!
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Confirmed Service Customer
I love the quick lube people at Puyallup Chevy. So nice and friendly.
Denise H.
PUYALLUP
Business Response
Hi Denise! Thank you so much for taking the time to leave this wonderful survey for our service department! We appreciate you coming in! If you have any future vehicle needs, we are here to help! Thanks again!
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Business Response
Hi John! Thank you for taking the time to leave us a nice survey. We are so happy to hear about your experience with the service department. We appreciate your business :)
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Business Response
Hi Ladell! Thank you so much for leaving this survey for our service department! We appreciate the feedback! We are happy to hear that you were well taken care of during your last visit with us! Thank you for your time and your business!
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Confirmed Service Customer
Friendly staff, were able to answer questions adequately. Prices for service might be a little high but overall satisfied with work being done.
Shaner P.
Renton
Business Response
Hi Shaner! Thank you so much for taking the time to leave this wonderful survey for our service department! We appreciate you coming in! If you have any future vehicle needs, we are here to help! Thanks again!
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Confirmed Sales Customer
Phil was amazing, very low pressure never pushy. He deserves a raise.
Justin S.
Edgewood
Business Response
Hi Justin! We appreciate you leaving this positive survey! Our sales and finance team aim to create an easy and stress free buying experience! Welcome to the Harnish Auto Family!
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Business Response
Hi Andrew! Thank you for taking the time to leave us a nice survey. We are so happy to hear about your experience with the service department. We appreciate your business :)
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Confirmed Service Customer
Kind, clear explanation and expectations & work was done before promised.
Allison E.
Puyallup
Business Response
Hi Allison! Thank you so much for leaving this survey for our service department! We appreciate the feedback! We are happy to hear that you were well taken care of during your last visit with us! Thank you for your time and your business!
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Confirmed Sales Customer
Reggie was great. He made the experience painless and seamless
Cristi S.
Mattawa
Business Response
Hi Cristi! So happy to hear that you had a pleasant buying experience at our dealership! Glad that Reggie was able to help you find a vehicle you love! We appreciate your feedback! Welcome to the Harnish auto family!
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Business Response
Thank you for taking the time to leave us a nice survey James. We are so happy to hear about your experience with the service department. We appreciate your business :)
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Confirmed Service Customer
It would be nice to have my truck washed after the service was complete
Glenn M.
LAKEWOOD
Business Response
Thanks for the great survey Glenn! We are happy to hear your service and repairs went well, and hope to see you again. In the future if you ever need anything else or you have any questions, please do not hesitate to call our service department!
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Confirmed Service Customer
I will come back to the dealership for repairs and getting a new vehicle. Thank you!
Patrick B.
OLYMPIA
Business Response
Hi Patrick! Thank you for taking the time to leave us a nice survey. We are so happy to hear about your experience with the service department. We appreciate your business :)