660 Reviews Found
Confirmed Service Customer
The super friendly, helpful staff kept us informed throughout the repair process. We appreciated the text alerts, but also the phone calls. That the entire repair was covered under our warranty was a very welcome suprise.
David L.
PUYALLUP
Business Response
Thank you so much for taking the time to leave this wonderful survey for our service department David! We appreciate you coming in! If you have any future vehicle needs, we are here to help! Thanks again!
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Business Response
Hello Jeremy, we are sorry to hear that your latest experience was not to your satisfaction. We always appreciate constructive criticism to improve in the future, and if you have any further details concerning your latest visit, we would appreciate it.
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Business Response
Thank you for taking the time to leave us a nice survey Marlo. We are so happy to hear about your experience with the service department. We appreciate your business :)
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Confirmed Service Customer
Very quick in and out. The car was done sooner than expected. Toni was very professional.
Ian S.
TACOMA
Business Response
Thank you so much for taking the time to leave this wonderful survey for our service department Ian! We appreciate you coming in! If you have any future vehicle needs, we are here to help! Thanks again!
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Confirmed Service Customer
We had excellent service and advice. The ride home and back to the dealership was much appreciated since only one of us drives. Courtland was professional, thorough and just a down right great guy.
Pam C.
Puyallup
Business Response
Thank you so much for taking the time to leave this wonderful survey for our service department Pam! We appreciate you coming in! If you have any future vehicle needs, we are here to help! Thanks again!
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Confirmed Service Customer
Terrible communication from service dept - had our car for 5+ full business days - could not find where the noise when cold started came from
Jack P.
PUYALLUP
Business Response
Hello Jack, we are sorry to hear that your latest experience was not to your satisfaction. We always appreciate constructive criticism to improve in the future, and if you have any further details concerning your latest visit we would appreciate it.
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Business Response
Thank you so much for leaving this survey for our service department Matthew! We appreciate the feedback! We are happy to hear that you were well taken care of during your last visit with us! Thank you for your time and your business!
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Business Response
Thank you so much for taking the time to leave this wonderful survey for our service department Justin! We appreciate you coming in! If you have any future vehicle needs, we are here to help! Thanks again!
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Confirmed Service Customer
Always helpful and kind when I speak with them on the phone and in person
Deonte W.
PUYALLUP
Business Response
Thank you so much for leaving this survey for our service department Deonte! We appreciate the feedback! We are happy to hear that you were well taken care of during your last visit with us! Thank you for your time and your business!
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Confirmed Service Customer
Just a quick light bulb and 12V battery replacement. Done professionally and on a timely manner.
John L.
AUBURN
Business Response
Thank you so much for taking the time to leave this wonderful survey for our service department John! We appreciate you coming in! If you have any future vehicle needs, we are here to help! Thanks again!
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Confirmed Service Customer
Fantastic. Staff very accommodating to my DUI interlock device. Finished my service and picked me up from work within 2 hrs!
Scott S.
Lacey
Business Response
Thank you for taking the time to leave us a nice survey Scott. We are so happy to hear about your experience with the service department. We appreciate your business :)
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Business Response
Thanks for the great survey Blake! We are happy to hear your service and repairs went well, and hope to see you again if you ever need anything else!
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Confirmed Service Customer
I'm glad that I bought two vehicles from this dealership, I have been buying ram trucks for over 30 years and this time I decided to go Chevy, CS is top-notch.
George A.
Lakewood
Business Response
Thank you so much for leaving this survey for our service department George! We appreciate the feedback! We are happy to hear that you were well taken care of during your last visit with us! Thank you for your time and your business!
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Business Response
Thank you for taking the time to leave us a nice survey Tatyana. We are so happy to hear about your experience with the service department. We appreciate your business :)
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Business Response
Thank you so much for taking the time to leave this wonderful survey for our service department Lynn! We appreciate you coming in! If you have any future vehicle needs, we are here to help! Thanks again!
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Confirmed Service Customer
Every since I met Paul Gettleman I cannot thank him enough! I referred a coworker and they bought a new Buick from him. I ordered a new 2023 GMC Sierra AT4 from him. He always checks in after my 2016 GMC Sierra gets serviced. Couldn’t ask for a better car guy! He needs a raise. The staff at the service desk are always friendly and welcoming. They have a tough job.
Gregory H.
DES MOINES
Business Response
Thank you for taking the time to leave us a nice survey. We are so happy to hear about your experience with the service department. We appreciate your business :)
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Business Response
Thank you so much for leaving this survey for our service department! We appreciate the feedback Lee! We are happy to hear that you were well taken care of during your last visit with us! Thank you for your time and your business!
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Confirmed Service Customer
Things went well and people were very friendly.
William N.
DUPONT
Business Response
Thank you for taking the time to leave us a nice survey William. We are so happy to hear about your experience with the service department. We appreciate your business :)
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Business Response
Thanks for the great survey Joseph! We are happy to hear your service and repairs went well, and hope to see you again if you ever need anything else!
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Confirmed Service Customer
Customer service was excellent! Richard Salstrom the service advisor was professional. He explained to me what was covered by my warranty. The service department was done with my car promptly in an hour. I appreciated the thank you card and the mint on the passenger seat. The car wash was not working due to a staff shortage. I was told that "I had thirdly days to get my free car wash".
Zyronious F.
KIRKLAND
Business Response
Thank you so much for leaving this survey for our service department Zyronious! We appreciate the feedback! We are happy to hear that you were well taken care of during your last visit with us! Thank you for your time and your business!