661 Reviews Found
Confirmed Service Customer
I arrived there a little early and they were more than happy to accommodate. Both associates were very nice and helpful.
Bryan R.
SPANAWAY
Business Response
Thank you so much for taking the time to leave this wonderful survey for our service department Bryan! We appreciate you coming in! If you have any future vehicle needs, we are here to help! Thanks again!
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Business Response
Thank you for taking the time to leave us a nice survey Driven Collision. We are so happy to hear about your experience with the service department. We appreciate your business :)
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Confirmed Service Customer
Quick, easy, clear, service advisor was great. Online payment was a breeze.
Joseph N.
Puyallup
Business Response
Thank you so much for taking the time to leave this wonderful survey for our service department Joseph! We appreciate you coming in! If you have any future vehicle needs, we are here to help! Thanks again!
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Confirmed Service Customer
Great dealership. They really took really good care of me! I would strongly recommend them to my family and friends.
Omari G.
FEDERAL WAY
Business Response
Thank you so much for leaving this survey for our service department Omari! We appreciate the feedback! We are happy to hear that you were well taken care of during your last visit with us! Thank you for your time and your business!
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Confirmed Service Customer
Got my vehicle back to me in 1 day. Fast and friendly staff
Chad G.
GRAHAM
Business Response
Thank you so much for taking the time to leave this wonderful survey for our service department Chad! We appreciate you coming in! If you have any future vehicle needs, we are here to help! Thanks again!
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Confirmed Service Customer
While I appreciate getting the cars issues handled promptly, I have an issue that care was not taken to keep the paint protected from leaning against it to work on it. This is a like new C8 corvette, my expectation is that the paint will be properly protected just as I do when I work on it. I cleaned and polished as necessary when I got it back home, and the paint is fine. My hope is that next time better care will be taken when I trust the dealership shop with it.
Rob W.
PUYALLUP
Business Response
Thank you so much for leaving this survey for our service department Rob! We appreciate the feedback! Thank you for your time and your business!
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Confirmed Service Customer
Miss Erin was very nice and easy to talk. When I came back to pick it up my truck, Miss Erin greeted me with a smile and we went over everything that was done in my truck. It was a pleasant experience that will continue to get my business.
Bobby B.
Graham
Business Response
Thank you so much for leaving this survey for our service department Bobby! We appreciate the feedback! We are happy to hear that you were well taken care of during your last visit with us! Thank you for your time and your business!
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Confirmed Service Customer
Service manager, Erin, was very professional, communicative and courteous.
James N.
YELM
Business Response
Thank you so much for taking the time to leave this wonderful survey for our service department James! We appreciate you coming in! If you have any future vehicle needs, we are here to help! Thanks again!
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Business Response
Hello Virginia, we are sorry to hear that your latest experience was not to your satisfaction. We always appreciate constructive criticism to improve in the future, and if you have any further details concerning your latest visit we would appreciate it.
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Confirmed Service Customer
Regular service - oil change was good. New rotate charges were unexpected. Technical assistance case for unsolved "radio" issues in December and again in April with case expired/closed is still a concern. Yes electronic "gremlins" are elusive BUT I do not look forward to another episode with no correction!!! Retired 32 year GM Tech at Jim Lupient Automall. (Originally JLO im Lupient Oldsmobile) Someone needs to find the solution!!!!!
C. K.
PUYALLUP
Business Response
Hello C Kraft, we are so sorry to hear that your last experience at our dealership was not to your satisfaction, and we sincerely apologize. We strive to provide excellent customer service and greatly appreciate this feedback so that we may improve for the future!
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Confirmed Service Customer
Everyone was very kind, accomodating and thorough.
Mary M.
LAKE TAPPS
Business Response
Hi James! Thank you so much for taking the time to leave this wonderful survey for our service department! We appreciate you coming in! If you have any future vehicle needs, we are here to help! Thanks again!
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Confirmed Service Customer
As always Puyallup Chevrolet service team was very helpful and exceeded all my needs and expectations. I love dealing with Brianna
Leslie P.
LAKEWOOD
Business Response
Thank you for taking the time to leave us a nice survey Leslie. We are so happy to hear about your experience with the service department. We appreciate your business :)
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Business Response
Thanks for the great survey Mike! We are happy to hear your service and repairs went well, and hope to see you again if you ever need anything else!
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Confirmed Service Customer
I have zero trust that the mechanic knew what he was doing there was many pieces not put back together correctly or missing. unplugging of my backup camera and dash cam shows signs of a shady mechanic I will never bring any of my vehicles back there. This review is based purely on the mechanics lack of work. the front office lady Erin was the ONLY great part of the experience whatsoever
Marc T.
FEDERAL WAY
Business Response
Hello Marc, we are sorry to hear that your latest experience was not to your satisfaction. We always appreciate constructive criticism to improve in the future, and if you have any further details concerning your latest visit we would appreciate it.
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Business Response
Hi Amos! Thank you so much for leaving this survey for our service department! We appreciate the feedback! We are happy to hear that you were well taken care of during your last visit with us! Thank you for your time and your business!
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Confirmed Service Customer
Not completely satisfied with the price of new battery replacement. While vehicle was being serviced I received email notification from OnStar/GMC that battery was critically low. All other aspects of this visit were great.
Madison J.
TACOMA
Business Response
Thanks for the great survey Madison! We are happy to hear your service and repairs went well, and hope to see you again if you ever need anything else!
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Business Response
Thank you for taking the time to leave us a nice survey, Edson. We are so happy to hear about your experience with the service department. We appreciate your business :)
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Business Response
Thank you so much for leaving this survey for our service department Cesar! We appreciate the feedback! We are happy to hear that you were well taken care of during your last visit with us! Thank you for your time and your business!
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Business Response
Hi Michael! Thank you for taking the time to leave us a nice survey. We are so happy to hear about your experience with the service department. We appreciate your business :)
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Confirmed Service Customer
they are very knowable and all was go out of their way to make everything right they have been above and beyond too please you
Arthur L.
PUYALLUP
Business Response
Thank you so much for leaving this survey for our service department Arthur! We appreciate the feedback! We are happy to hear that you were well taken care of during your last visit with us! Thank you for your time and your business!